Frequently Asked Questions

The FORM Charge smart golf cart charger is designed to charge lead-acid batteries. To protect the health of your batteries our smart chargers are designed with specific safety features. Your FORM Charger is a highly detailed golf cart charger because we want to provide you with the best product out there. Sometimes with carefully crafted products, you can sometimes run into a question, but don't worry! We created this self-serving FAQ page just for you! We want to get your questions answered, and fixed, and have you on your way!

Model A

The LED’s on FORM charger are designed to illuminate when connected to power. However, there can sometimes be a disruption from the power source, preventing your LED from illuminating. This can usually be solved by a couple of quick checks. Test your charger in a known working outlet. Also, try unplugging the power cord from the charger, and verify the plug is firmly inserted into the charger.

 

You may also want to check your breakers to see if any are off or tripped.  This can be another reason the power is not getting to your charger.


If you are still experiencing a problem after trying these solutions, please visit FORMCharge.com/schedule to schedule an appointment with a product specialist.

Our smart chargers are designed with safety features to protect the health of your batteries. This is to prevent damaging batteries in a state of less-than-ideal conditions.

 

 If your batteries are below the minimum voltage (18V for 36V carts or 24V for 48V carts) the charger is unable to detect the batteries and begin charging. More than likely, your batteries and charger are fine.


First, check to ensure your connections are tight throughout your battery pack. Test the pack voltage of your golf cart batteries by using a multimeter. See section 3.3 of Charger Troubleshooting Guide for detailed instructions.

 

If your multimeter identifies that your batteries are below minimum voltage this can be easily solved by using an Automotive Trickle Charger and charging each battery individually. Refer to the troubleshooting section 3.6 in the Charger Troubleshooting Guide


For further questions please schedule an appointment with our Product Specialists at FORMCharge.com/schedule

Our smart chargers are designed with safety features to protect the health of your batteries. This is to prevent damaging batteries in a state of less-than-ideal conditions.

 

The charger senses the golf cart batteries before engaging a charge sequence. If your batteries are below the minimum voltage (18V for 36V carts or 24V for 48V carts) the charger is unable to detect the batteries. This is a common problem, especially for carts that haven't been charged for a while or run completely out of charge. This can be solved by using an Automotive Trickle Charger and charging each battery individually to bring them up to the minimum voltage. Refer to the troubleshooting section “3.6 Reconditioning Golf Cart Batteries (Trickle Charging)”.  Charger Troubleshooting Guide


For more in-depth directions or if your charge status light still does not change, please refer to our Charger Troubleshooting Guide for additional solutions.

Battery watering systems can be very handy when they are working correctly, but many times, they are not. This can lead to damage to your batteries or create charging issues.


Battery Watering Systems rely on many parts and pieces, such as floats, which are likely to fail, making the system not reliable.

These systems can be used, but with caution. If using a battery watering system, make sure to physically check the water levels of all your batteries at least once per month.

 

The FORM Charge smart golf cart charger is designed to charge lead-acid batteries. 

 

Customers have reported success using FORM Chargers to charge their batteries for non-golf cart applications, but FORM Chargers are not designed for this purpose. 

 

Our chargers are designed and tested for golf cart batteries. Chargers used outside of a golf cart application are not supported by our customer service team and do not qualify for a warranty.

 

Please refer to our Warranty FAQ for further information.

 

The FORM Charge smart golf cart charger is designed to charge lead-acid batteries.

Over time, battery posts and terminals can start to corrode from hydrogen gas being released from the sulfuric acid inside the battery. This can cause a buildup of a white/blue/green substance around the terminals (hydrated copper sulfate.) This is a poor conductor of electricity and can increase resistance within the circuit. This can also cause your cart to not start and possibly lead to a myriad of other battery problems. Battery terminal corrosion can be cleaned off in most situations.

Preventing, not cleaning, battery corrosion should be the goal for proper battery maintenance. However, should you encounter a battery with corroded battery terminals, here is a simple seven-step process. It is always a good idea to use eye protection and use mechanic gloves while working around lead-acid batteries.

Step 1: Remove Battery Cables - When removing cables from batteries, always start with the negative battery cable.

Step 2: Inspect Battery Cables - Check for excess wear or battery corrosion on the cables as well as dried, cracked, and peeling insulation. Replace the battery cable(s) if any damage is present.

Step 3: Remove and Neutralize Battery Corrosion - Spray a commercial-grade battery cleaning agent wherever corrosion is present to remove corrosion and neutralize the battery acid.

Step 4: Dry and Polish Battery Posts and Terminals - Dry the battery, battery posts, and battery terminals once the corrosion is removed. A microfiber cleaning cloth is a great option. Use a battery terminal brush to remove additional residue.

Step 5: Install Battery Terminal Protectors - Install battery terminal protectors, also known as anti-corrosion pads, on each battery post. These work best when saturated in a battery corrosion-preventative compound.

Step 6: Reconnect Battery Cables - Reconnect the battery cables in the reverse order from step 1. (Positive first, then negative)

Model B

Battery watering systems can be very handy when they are working correctly, but they are often not. This can lead to damage to your batteries or create charging issues.

Battery Watering Systems rely on many parts and pieces, such as floats, which are likely to fail, making the system not reliable.


These systems can be used, but with caution. If using a battery watering system, make sure to physically check the water levels of all your batteries at least once per month.

To protect the health of your batteries our smart chargers are designed with specific safety features. To begin charging our chargers must detect a minimum voltage from your batteries.

 

90% of the time this issue can be fixed with a simple trickle charger. Use your trickle charger to individually charge each battery until the battery pack measures above 18V for 36V carts or 24V for 48V carts. You may resume charging with your golf cart charger once the minimum voltage has been reached. Follow Section 3.6 Charger Troubleshooting Guide for more detailed instructions


If you are still experiencing issues please refer to the full Charger Troubleshooting Guide for additional information. For further questions please schedule an appointment with our Product Specialists at FORMCharge.com/schedule