Charger Force Start
Your FORM Charge has two lights: a blue CHARGE MODE light that shows your selected battery type, and a CHARGE STATUS light that shows the charging state. When the charger isn't charging, check both lights in order -- first confirm the charger has AC power, then read what CHARGE STATUS is telling you.
Start Here: Is the Blue CHARGE MODE Light On?
With the charger plugged into a wall outlet (not yet into your cart), check the blue CHARGE MODE light next to the mode selector. It should be solid blue whenever the charger has AC power.
- Blue light is ON: The charger has power and is ready. Skip to the next section.
- Blue light is OFF: The charger isn't getting AC power. Work through these in order:
1. Try another outlet to confirm AC is live.
2. Check the GFCI and the breaker for that outlet; reset if tripped.
3. Inspect the AC cord for visible damage or a loose plug.
4. If the blue light is still off on a known-good outlet, the AC side of the charger may be faulty. Contact support.
Now Plug Into Your Cart and Watch the CHARGE STATUS Light
With the blue CHARGE MODE light on, press the MODE SELECTION button to cycle to the correct chemistry (**Lead Acid**, **Lithium LiFePo4**, or **AGM**), then plug into your cart's charging receptacle and watch the CHARGE STATUS light.
CHARGE STATUS Is Flashing Red and Yellow (Alternating)
This is the Low Voltage indicator -- your batteries are below safe charging voltage. The fix is Force Start.
1. Confirm the blue CHARGE MODE light is on the correct chemistry for your batteries.
2. Press and hold the MODE SELECTION button for 5 seconds until the CHARGE STATUS light turns solid red.
3. The charger is now in Force Start mode, charging at 2A. Once the battery voltage recovers above the minimum threshold, the charger automatically returns to a standard charge cycle.
4. Leave it connected -- recovery from a deeply discharged pack can take several hours. If Force Start doesn't recover the pack, see Still Not Detecting? Check Your Battery Chemistry below.
CHARGE STATUS Light Stays Off (No Response When Plugged In)
The charger isn't detecting your batteries at all. Work through these in order:
1. If your cart has a TOW/RUN switch (typically under the seat), confirm it is set to RUN. The charger can't see the batteries when the cart is in TOW.
2. Unplug and reseat the output connector into your cart's charging receptacle. Check for corrosion, bent pins, dirt, or a loose connection.
3. Check the total pack voltage with a multimeter across the main positive and negative terminals. If it reads noticeably below your system's nominal voltage, one or more batteries may be deeply discharged -- continue to Still Not Detecting? below.
4. If your connections look good and the pack voltage looks reasonable but CHARGE STATUS still doesn't respond, contact support.
Still Not Detecting? Check Your Battery Chemistry
If the checks above didn't help, the batteries themselves are most likely the issue. Next steps depend on your battery chemistry.
Lithium (LiFePO4) Packs
1. Confirm the blue CHARGE MODE light is set to Lithium LiFePo4.
2. Try Force Start -- press and hold the MODE SELECTION button for 5 seconds until the CHARGE STATUS light turns solid red.
3. If the BMS remains unresponsive, see our article Lithium Charger LED Error (Red-Yellow-Green Pattern) for the full BMS reset procedure.
4. If the pack reads 0V at the main terminals after Force Start, contact your battery manufacturer -- the BMS may need to be reset at the battery itself.
Lead-Acid / AGM Packs
1. Try Force Start -- press and hold the MODE SELECTION button for 5 seconds.
2. If Force Start does not recover the pack, test each battery individually with a multimeter. A reading significantly lower than the others indicates a dead cell and that battery will likely need to be replaced.
3. See our article My Charger Won't Detect My Batteries for individual battery recovery using a standard automotive charger before reconnecting.
If you've worked through the steps for your battery chemistry and the charger still isn't charging, the batteries are most likely the issue -- not the charger. Contact support for help diagnosing further or if you believe the charger is faulty.