My FORM Charger is Charging, but the Fan Doesn’t Come On
It can be concerning when you connect your charger to a power outlet, switch it on, and find that the fan isn't activating. Through troubleshooting with our customers, we have found this to be a relatively common issue that has a fairly simple solution.
Commonly Occurs After
- Damage while in transit
- A heavy object was placed on top of the fan grill
- The charger was exposed to a dusty environment
The Problem
The most common culprit of these symptoms is a bent fan grill.
How to Confirm and Fix
Check for a Bent Fan Grill
- Remove the Fan Grill: Use the screwdriver to unscrew the four screws holding the fan grill in place.
- Test the Fan: With the fan grill removed, plug your charger into the outlet and check if the fan starts.
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Adjust the Fan Grill: If the fan activates without the grill, it's likely that the grill is obstructing the fan blades. Carefully bend the grill to ensure it doesn’t touch the blades.
• You may also contact us at the link below this article to request a replacement fan guard - Reassemble: Secure the fan grill back in place using the screws, then plug in the charger to test.